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Cordogan's
Customer Quotes
Thank you so
much for all of your help in the purchase of our new piano. We really
appreciated your holding it for us until J could come by to play. It is
beautiful and sounds just perfect. We are so happy we went with the
Yamaha upon your recommendation. Jordan, our 4 year-old daughter,
already had her first lesson with grandma and is practicing every day.
Thank you again,
Amanda
We are enjoying
our piano immensely. We are getting lots of compliments on its sound
and looks- just what we wanted.
-Satisfied
Highland Park IL customers who bought a Schulze-Pollman
I just had to
write you an email to tell you that I am completely, totally,
head-over-heels in love with my Estonia studio grand piano. In 25 years
of playing the piano, I have never had an experience even remotely
similar to the Estonia. I have never heard a piano sound so
clear, touched keys that literally form to my fingertips, had such an
ability to control the high and low registers, or be able to play so
soft and so loud and yet have the notes sound so very different.
I am truly a better, more proficient and happier piano player with my
Estonia. Growing up with a Kawai, I always assumed that I would
purchase the same, or at the very least, a Yamaha. But as soon as I sat
down at the 5 foot, 6 inch Estonia, I knew that this was my piano, my
instrument. As a composer, one issue with all of the other
piano's on which I created music was that my shoulders would be sore
after an hour or so of playing. After playing my Estonia for 7
straight hours with absolutely no pain, it is clear that the Estonia
experience is unique in so many, countless ways.
Although I have
only had my Estonia (or as I refer to her as the newest 'Love of My
Life') for only a week, I have already composed two new pieces.
My Estonia sings a story each and every time I play her and assists me
in creating what I need to compose.
Thank
you for being so knowledgeable and passionate about the Estonia
difference... if it had not been for your professionalism, perfect
salesmanship, and consultative approach, I might very well be sitting
in front of a typical, average piano... uninspired and nursing a sore
back.
Purchasing a
piano is a huge decision (both monetary and emotional!) and one that
you should only have to make once in your lifetime. What I love
about my Estonia is that I know I will have her forever, with
absolutely no regrets. As Indrek Laul said to me over the phone
when I was making my final decision... "In 10 years, you will not
remember the difference in the amount of money as your Estonia will
grow and change with you over time...." I can honestly say that I only
needed a week of Estonia playing for this to ring true.
The following
attachment is a YouTube clip of my newest composition on the
Estonia. I thought you might like to see how perfect the 5 foot,
6 inch looks and sounds in our home.
Thank you, thank
you, thank you,
Thank you for
everything...I love working with your company because you really stand
by your products and care about customer satisfaction.
Thank you so much for all
your help in the purchase of our new piano. We really appreciated
your holding it for us until Jody could come by to play. It is
beautiful and sounds just perfect. We are so happy we went with
the Yamaha upon your recommendation. Jordan, our 7-year-old
daughter, already had her first lesson with grandma and is practicing
every day.
Thank You Again,
"...I love my
piano - and love the idea that your technician will be here next week
to tune it...I'll never be what one would call an "accomplished"
pianoist, but I am one happy camper who loves making music whenever the
spirit moves me. Thank you all for making this experience such an
delight. Even the fellows who brought her were excited about it
all! My youngest son was in town...after the piano came - he took
lots of detaild pictures and sent them out to his siblings - "Mom's new
baby - our new sibling." First thing I knew, we were on You
Tube!! Too much!"
Beverly Palmer
Arlington Heights, IL
Dear John,
You made one
child (my grand-daughter) very happy this Christmas. She received
the digital piano (Celviano) on December 23, 2010 - never expecting it,
and of course, she cried, as fifteen year old girls do when they are
overwhelmed.
At first I
worried it wouldn't arrive in time because the order had to be changed,
and the shipment delayed, but Meagan & Natalie worked with me and I
am now a twice satisfied Cordogans customer. I look forward to
working with you again and once again.
Thank you for
helping me with this special musical gift!
Just wanted to
let you know how great everything went this morning. The guys
were awesome. I still can't believe how quickly they got the
piano in and set-up.
The piano is
AWESOME and GORGEOUS and I just can't stop looking at it. I"ve
had two friends over already and no one can believe it is 30 years old.
It is perfect in the living room. Can't wait for my son to
get home from school today to play it!
Thanks so much.
It's been a great experience working with all of you.
Regarding my
recent Yamaha purchase, I have never experienced a higher level of
friendly service and professionalism, in my lifetime. Being that I'm in
a music-related business, your firm will be highly recommended,
whenever and wherever the opportunity arises. Thanks for being the best.
Respectfully,
Bill LeGall
Millersound
Lansdale PA
I just wanted to
send you this e-mail to let you know how much we love the new piano we
purchased from Cordogans! My son who is 5 has been practicing
on the piano every night and is ready for private lessons. I also
wanted to thank you for the great service in solving the minor problem
that we had with the piano. I cant remember the last time I've ever had
a owner come out to a customers home to personally solve the problem.
We decided on your piano store based on good reviews and the great
service dept you have on site. I would recommend your store to anyone
who is interested in purchasing a piano! Thanks again as you have made
my family very happy with our purchase of a baby grand piano!!
Sincerely:
Ron from Chicago
"I wanted
to thank you and let you know I definitely made the right choice of
piano. I also made the right choice of dealers."
-Tom from Naperville, IL
"I had a look at
your website again the other day, and marveled at it all over again. So
much helpful text on that site! Witty, engaging, and rock-solid in
terms of information."
-Peter from
Toronto, Canada
"Jeff & I wanted to let you know that we are thrilled with our
piano. We really appreciate the time you took with us over the phone to
guide us to the right purchase. We visited several dealers in Miami and
found that all they did was confuse us. When I found your company on
the internet and placed that call I immediately felt comfortable with
you. Buying long distance can be difficult but working with you and
your staff made this purchase very easy.
The piano looks
great and is only in need of a good tuning, which we know you will take
care of soon.
Thank you again
for all of your assistance.
We wish you all
the best in 2007."
-Karen M., Miami, FLA
"I wanted to
drop you a short note of appreciation for the Story & Clark grand
piano we purchased from you a few months ago equipped with the QRS
Petine system. We love it and happily report that it plays virtually
non-stop while we are at home or entertaining. it hasn't totally
replaced the tv, but we are working on it!"
-J.L., Chicago, IL
"Recently, my
wife and I have been shopping for a Steinway piano to place in our new
home. We live in Decatur, Illinois, and the painstaking process of
shopping for a Steinway has taken us to numerous dealers around
Illinois. Not long ago, a friend told us about your store, so we
decided to make a trip to Geneva in order to see your merchandise. My
wife and I were incredibly impressed with your selection of pianos and
heartwarming customer service. We have not experienced such service
anywhere else that we have shopped. Without question, when the time is
right, we will be purchasing the piano from your store."
-B.M. from central Illinois
"I was naturally
apprehensive about buying a used grand piano, several states away, over
the internet. However, throughout the transaction (and including up
through delivery) Cordogan’s staff was at all times professional,
patiently answering all of my questions. They even helped me arrange
for an independent inspection of the instrument before I committed to
the purchase. The end result is that we now have our 'dream piano' in
our living room, purchased at a fair price. I can wholeheartedly
recommend Cordogan’s to others contemplating purchasing a
piano....The piano technician’s inspection report on the piano
you sold me was one word long: 'Amazing!' (The
pre-sale inspection report from the Chicago technician was
'Exquisite!')"
-Missy L. in
Fayetteville, Arkansas
"You have a
great website that gives tons of info to those of us not in the know
about pianos."
-Susan F. in
Bolingbrook, IL
"I would like to compliment you an a truly well done, informative, and
customer-friendly site."
-M.F. in Phoenix, AZ
"Love it, love
it, love it! Brendan has been practicing all day (wouldn't it be nice
if that became a habit?). Emily is driving me crazy with her Jazz Scat
version of London Bridges but that's a whole other story. Lots of
manual reading to do, but should be fun."
-Jane and Scott
G, Naperville, IL (digital piano customers)
"Last night I spent an hour reading most of the content on your
website. Thank you so much for all your effort there. I want to buy a
piano so that my children can learn to play, but was feeling lost and
overwhelmed by the entire process. Your web site helped me feel like I
might be able to make an intelligent purchase decision after all."
-S. Cogan in
Missouri
"I'd like to
compliment you on your web site...extremely well done,
informative and simple to navigate."
-Mike D.,
Chicago, IL
"I LOVE your store! I have learned a bundle and feel confident that you
know what you are talking about. Thanks a lot."
-L. Newby, Chicago, IL
"Your website is
the best, and very helpful to the public."
J. S., Wheaton,
IL
"My husband and
I just wanted to thank you for your help with shopping for a piano. You
were such a big help, not to mention fun to talk to. You made our day.
Thanks so much. (p.s. We love our piano!)"
-Donna and Mark
B., Geneva, IL
"Thank you for
your never ending support of the arts in our community. Helping to fund
and establish the St. Charles Art and Music Festival has provided a
wonderful gift that continues to be appreciated!"
-Rob M., The St.
Charles Art and Music Festival, St. Charles, IL
"Thanks for
taking the time to explain and describe pianos, how they work, how
they're built, and how one should care for them. We learned a lot, and
that is ultimately why we decided to purchase our beautiful piano from
you. It is a pleasure to do business with you!"
-Letitia K.,
Geneva, IL
"Dear Mrs.
Cordogan: Thank you for all the nice things you did for our 'Mighty
Green Team!' I like the way you cheered for our players running to
third base. I remember when you hugged me. Thank you for our team
party, too. I had fun jumping in the moonwalk."
-Katie, #3,
Cordogan's Pianoland player
"We do thank you
for a most rewarding field trip to Pianoland. The kids loved every
aspect of it! They really learned a lot. Thanks so much for a wonderful
adventure!"
-Dorrie P., ACS
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