This cracked plate was found on a BRAND NEW Chinese-made baby grand
and it was only discovered because Cordogan's goes through all of
their new & used pianos so thoroughly that the attending technician
discovered this during inspection. Cordogan's promptly returned
it to the manufacturer before it ever had a chance to get to a customer.
particular plate crack masqueraded as a crack in the paint. We chipped
away the paint to discern that the crack did indeed go much deeper
-- through the plate. Not good -- especially when it's a NEW piano!
be deceived! When a dealer promises you that they will "uncrate
the new piano right in your living room," you should walk out!
A gross defect like this can, and likely WILL be missed. Many factory
defects don't manifest themselves as problems until much later.
Some problems, such as this one (the detection of a plate crack
on the bell end of a baby grand) are impossible to discover in a
home. A technician couldn't have even seen this without the lid
being off of the piano and without the brilliant shop lights used
during inspection / uncrating.
this case it's possible that the crack could have gone undetected
for years -- even past the warranty period before spreading. Cracked
plates can also be caused (or spread) by a rough move, so a manufacturer
would certainly (rightfully) contest the origin of a cracked plate
once the piano has been moved into the home. Cordogan's inspection
process nips problems like this in the bud by ensuring that pianos
arriving with a defect like this go right back to the manufacturer.
for OUR Used
Piano Inventory? Well, they
don't stand a chance of being resold with problems of any kind since
the same inspection process is used whether the piano is new or